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Talent Directory

Explore Dedicated Roles Ready for Deployment

Discover pre-screened remote professionals across operational, technical, sales, and specialized industry disciplines. Request an individual role or combine profiles into a managed operational pod.

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Customer Operations Mid-Level (2-4 yrs)

Customer Support Representative

Deliver empathetic, omnichannel customer care across live chat, email, and inbound telephone queues with rigorous adherence to SLAs.

Key Proficiencies:
Zendesk Intercom Freshdesk Omnichannel Triage Conflict Resolution CRM Hygiene
Daily Impact: Managing inbound help desk inquiries, issuing refunds, troubleshooting order statuses, and escalating technical bugs to Tier 2.
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Customer Operations Associate to Mid-Level (2-3 yrs)

Tier 1 Application Support Specialist

Diagnose and resolve user-facing software bugs, account permission issues, and basic API errors while documenting repeatable steps for engineering.

Key Proficiencies:
Jira Service Management REST API Testing Postman Chrome DevTools SQL Basics Runbook Execution
Daily Impact: Reproducing reported platform glitches, collecting console logs, granting IAM permissions, and writing reproducible bug tickets.
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Customer Operations Senior (4+ yrs)

Tier 2 Technical Problem Analyst

Perform deep diagnostic troubleshooting on complex software incidents, database queries, and system integrations before developer intervention.

Key Proficiencies:
SQL Querying PostgreSQL/MySQL Log Analysis API Integration Linux CLI Cloud Telemetry
Daily Impact: Analyzing application telemetry, executing database queries to resolve corrupted records, and coordinating P1 incident war rooms.
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Customer Operations Mid-Level (2-4 yrs)

Trust & Safety Content Moderator

Protect online platforms, digital communities, and e-commerce listings by evaluating user-generated content against rigorous community standards.

Key Proficiencies:
Policy Enforcement Contextual Evaluation Fraud Detection Escalation Management Discretion High Resilience
Daily Impact: Reviewing flagged user posts, photos, video uploads, marketplace listings, and comments to prevent scams and harmful material.
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Revenue & Growth Mid-Level (2-4 yrs)

Outbound Sales Development Representative (SDR)

Drive qualified pipeline through disciplined multi-channel prospecting across targeted email sequences, cold calls, and LinkedIn touches.

Key Proficiencies:
Apollo.io ZoomInfo Salesforce HubSpot Cold Calling SalesLoft B2B Prospecting
Daily Impact: Conducting daily cold calls, booking 12-20 qualified discovery meetings per month, and researching decision-makers at target accounts.
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Revenue & Growth Mid-Level (2-3 yrs)

Inbound Lead Qualification Specialist

Engage inbound website demo requests and marketing-qualified leads within minutes to qualify requirements and book executive sales demos.

Key Proficiencies:
HubSpot CRM Chili Piper Fast Response Cadence BANT Qualification Consultative Discovery
Daily Impact: Responding to demo submissions under 5 minutes, pre-qualifying budget and authority, and routing meetings to Account Executives.
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Revenue & Growth Mid to Senior (3-5 yrs)

Technical & Corporate Talent Sourcer

Uncover high-caliber passive candidates using advanced Boolean sourcing, GitHub scraping, and tailored outreach sequences.

Key Proficiencies:
LinkedIn Recruiter Boolean Search Greenhouse Lever Passive Engagement ATS Management
Daily Impact: Building pipelines of 30+ qualified candidates weekly for engineering, product, sales, and clinical positions.
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Revenue & Growth Associate to Mid-Level (1-3 yrs)

Recruitment Operations Coordinator

Ensure a white-glove candidate experience by managing interview scheduling, interviewer calendar logistics, and ATS status tracking.

Key Proficiencies:
Greenhouse Workable Google Calendar / Outlook Candidate Communication Offer Paperwork
Daily Impact: Scheduling complex multi-stage interview panels, greeting virtual candidates, collecting feedback scorecards, and issuing offer letters.
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Back Office Operations Associate (1-3 yrs)

Data Entry & Verification Specialist

Execute high-velocity, high-accuracy data digitization, invoice indexing, catalog enrichment, and database deduplication workflows.

Key Proficiencies:
Excel / Google Sheets Advanced ERP Entry OCR Extraction Dual-Key Verification 10-Key 9,000+ KPH
Daily Impact: Extracting metadata from scanned documents, standardizing CRM records, and uploading batch inventory catalogs with 99.5%+ accuracy.
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Back Office Operations Senior (4-7 yrs)

Executive Virtual Assistant (EA)

Act as a force multiplier for C-suite executives by orchestrating calendars, prioritizing inboxes, booking travel, and preparing presentations.

Key Proficiencies:
Calendar Orchestration Inbox Management Google Workspace Slack Travel Logistics Discretion
Daily Impact: Managing executive meetings, drafting executive correspondence, reconciling travel expenses, and tracking action items across meetings.
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Back Office Operations Mid to Senior (3-6 yrs)

Certified Corporate Bookkeeper

Maintain immaculate financial ledgers, process vendor payables, generate client invoices, and execute monthly bank reconciliations.

Key Proficiencies:
QuickBooks Online Certified Xero Bill.com A/R & A/P Management Bank Reconciliation US GAAP Basics
Daily Impact: Categorizing bank transactions, preparing weekly accounts payable runs, issuing client invoices, and supporting CPA year-end audits.
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Back Office Operations Mid-Level (2-4 yrs)

Operations & Project Coordinator

Keep cross-functional deliverables moving forward through diligent milestone tracking, meeting documentation, and stakeholder check-ins.

Key Proficiencies:
Asana ClickUp Monday.com Notion Sprint Tracking Meeting Documentation Process Mapping
Daily Impact: Updating project boards, chasing overdue milestone deliverables, documenting weekly standups, and preparing progress summaries.
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Technology & Engineering Senior (4-7 yrs)

Full-Stack Software Engineer

Architect, implement, and test robust web applications, microservices, and client-facing features across modern JavaScript/TypeScript and backend stacks.

Key Proficiencies:
React / Next.js Node.js / Express Python / Django PHP / Laravel PostgreSQL Docker Git CI/CD
Daily Impact: Writing clean maintainable code, implementing responsive frontend designs, building REST APIs, and conducting peer pull request reviews.
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Technology & Engineering Mid to Senior (3-6 yrs)

Salesforce / HubSpot CRM Architect

Configure custom CRM data models, workflow automations, third-party integrations, and executive reporting dashboards.

Key Proficiencies:
Salesforce Admin / Dev HubSpot Operations Hub Zapier / Make REST Webhooks Data Architecture
Daily Impact: Building automated deal stage notifications, building custom object relationships, and integrating billing software with sales pipelines.
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Technology & Engineering Mid-Level (3-5 yrs)

QA Manual & Automation Test Specialist

Safeguard release stability by crafting test matrices, executing cross-browser manual audits, and writing automated Cypress/Playwright suites.

Key Proficiencies:
Cypress Playwright Selenium Postman API Testing Cross-Browser QA TestRail Jira Defect Logging
Daily Impact: Writing automated regression suites, testing staging releases before production deployment, and verifying responsive UI across devices.
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Industry Solutions Mid to Senior (3-6 yrs)

Remote Paralegal & Case Assistant

Support litigation and corporate attorneys with legal research, discovery indexing, e-filing preparations, and client intake.

Key Proficiencies:
Clio MyCase LexisNexis Discovery Indexing Bates Stamping Pleading Shell Drafting Legal Ethics
Daily Impact: Assembling trial exhibits, drafting standard discovery notices, organizing electronic case files, and conducting conflict checks.
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Industry Solutions Mid to Senior (3-5 yrs)

Medical Billing & Prior Auth Specialist

Maximize clinical revenue cycles through clean insurance claim submissions, pre-service prior authorization checks, and prompt denial appeals.

Key Proficiencies:
HIPAA Certified ICD-10 & CPT Athenahealth Epic eClinicalWorks Clearinghouse Management A/R Follow-Up
Daily Impact: Verifying insurance eligibility prior to appointments, submitting CMS-1500 claims, and resolving denial codes with commercial payers.
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Industry Solutions Mid-Level (2-5 yrs)

Real Estate Transaction Coordinator

Manage residential and commercial property sales from contract to close, tracking contingency dates, disclosures, and escrow communications.

Key Proficiencies:
Dotloop DocuSign Follow Up Boss kvCORE Escrow Timeline Management State Disclosures
Daily Impact: Opening escrow, scheduling home inspections, auditing signed seller disclosures, and ensuring full broker compliance before closing.
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Industry Solutions Mid-Level (2-4 yrs)

Insurance COI & Policy Processor

Support independent insurance agencies by issuing certificates of insurance, processing policy endorsements, and preparing renewal marketing files.

Key Proficiencies:
Applied Epic AMS360 HawkSoft COI Issuance Loss Run Requests Commercial & Personal Lines
Daily Impact: Issuing Certificate of Insurance (COI) binders within 2 hours, processing vehicle additions, and auditing carrier policy issuance documents.
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Industry Solutions Mid-Level (2-5 yrs)

Construction Project Administrator & Estimator Assistant

Coordinate RFI logs, submittal reviews, subcontractor lien waivers, and assist with digital blueprint take-offs for General Contractors.

Key Proficiencies:
Procore PlanGrid Bluebeam Revu PlanSwift Submittal Logs Lien Waiver Compliance Spec Division Reading
Daily Impact: Tracking RFI turnaround with project architects, verifying subcontractor COI compliance, and performing digital plan measurements.
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